Servers are the heart of any network. If your server goes down, you could lose access to critical applications such as email or customer data. i.t.NOW™ keeps your servers operational and available so you can focus on the everyday demands of expanding your business, managing costs and increasing revenues.  All levels of service include everything you need to ensure your server’s reliability and uptime.

24/7 Monitoring

Problems don’t just occur during work hours, they can happen anytime. That’s why i.t.NOW continuously monitors your servers 24 hours a day, 7 days a week. If there is an issue, we’re often able to correct it before anyone even notices.

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Email Management

You can’t risk breaking trust with your customers, partners, vendors, and employees by not being responsive to them—if only for a few minutes. With so much riding on responsiveness in our real-time world, i.t.NOW excels at keeping your email online, even if your mail server goes down.

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Threat Management

Securing your servers extends beyond anti-virus precautions and includes protecting proprietary information and customer records. You cannot afford to expose proprietary information to hackers and other malicious threats. i.t.NOW knows how to keep your information systems safe.

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Data Backup and Recovery

If the worst happens and you lose valuable data stored on your server due to a system failure or natural disaster, a data backup and recovery plan can mean the difference between a mere inconvenience or a catastrophic loss that can potentially close your business. i.t.NOW can help you rest easy by developing a disaster recovery plan that is right for you.

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Patch Maintenance

Software companies continuously put out new patches for their programs to address security vulnerabilities or enhance performance. Microsoft releases weekly patches. If you don’t routinely install patches on all of your computers, you could be needlessly putting your business at risk. i.t.NOW makes sure all of your programs are up to date and performs this service after business hours, without interruption to your employees.

Remote Maintenance

Just like cars, computers are machines that need regular maintenance to start reliably, to run smoothly, and to last a long time. To minimize disruptions and to keep your I.T. systems operational, i.tNOW performs remote maintenance checks on a routine basis, including more than 40 specialized tasks. You’ve invested a lot in your computers; we’ll help you achieve the highest return on your investment.

User Management

You work hard to find and recruit the best employees. Once they’re onboard it’s important to get them off to a good start. Waiting days to access email, establish network permissions and create passwords doesn’t help. With i.t.NOW’s User Management services, your employees can start working on day one. i.t.NOW will also help employees recover lost passwords and update their e-mail credentials. We make it easy and painless for your employees to get down to business every day.