What is a managed I.T. service provider?

Managed I.T. service providers are third-party companies that manage and monitor all aspects of your network including routers, firewalls, upgrades, maintenance, and backups. Small-to-medium sized businesses in particular can realize a significant cost savings as well as an increase in productivity when they use a managed service solution. Managed services enable businesses to focus on growing their business rather than solving computer problems and are considerably less expensive than hiring full-time I.T. staff.

> > Learn More

 
How can i.t.NOW help me?

As a part of its monthly service agreements, i.t.NOW™ provides a wide range of I.T. services like VPN connectivity, remote desktop access, Microsoft Exchange management, and handheld (cell phones, smart phones and Blackberry devices) synchronization. i.t.NOW can function as your internal I.T. department or supplement your existing I.T. resources, giving you flexibility and complete control of your I.T. budget.

> > Learn More

How much does it cost?

Service agreements start as low as $99/month. We can also create a custom solution that fits your exact requirements.

> > Learn More

How do I know if i.t.NOW is right for me?

i.t.NOW is the Wasatch Front’s leading provider of professional I.T. services for small businesses. Since 1992, hundreds of Utah companies have saved thousands of dollars by partnering with i.t.NOW to increase employee productivity and reduce down time. But don’t take our word for it, read what our customers have to say.

> > Learn More

How will I save money?

By leveraging excellent local technicians and world-class remote assistance, i.t.NOW eliminates the need for a costly in-house I.T. staff. Companies that use computer support on an as-needed basis may spend less initially but loose untold amounts due to the loss of productivity that a responsive outsourced I.T. partner can provide.

> > Learn More

What service options do you have?

We have 3 main service levels: Service Level 1, Service Level 2 and Service Level 3. All plans start with antivirus and data backup software and scale up to full unlimited remote and onsite support.

> > Learn More

Do I have to sign a contract?

Yes. However, if i.t.NOW ever fails to deliver as promised, you can cancel the contract at any time. Also, the contract is flexible, expanding or contracting as your needs change. With i.t.NOW, you can either own your own computer equipment or lease it, whichever you prefer.

> > Learn More

Why should I outsource?

Outsourcing a highly skilled service like expert I.T. support makes great business sense, especially for businesses with fewer than 50 employees. Small-to-medium sized businesses that outsource their I.T. departments save thousands of dollars compared to having even a single in-house technician. What's more, the whole portfolio of features that a managed I.T. services team provides far surpasses the capabilities of any one technician, no matter how competent.  
 
> > Learn More

Why shouldn’t I hire an independent technician?

One guy can’t know everything, can’t be available to everyone, and can’t clone himself. A team doesn’t go on vacation or get sick. i.t.NOW creates standards and detailed documentation of your environment so any of our team members can provide the same level of service interchangeably.

> > Learn More

Do I have to buy your computers?

No, we can support your existing environment and provide budget planning if hardware needs to be replaced.

> > Learn More

Can you create a solution just for me?

Absolutely. Each solution is tailored for our customers. We evaluate and personalize our service based on your existing environment, budget constraints, and personnel needs, while keeping future growth in mind. We ensure you get the most for every dollar you invest—whether it is for service or equipment.

> > Learn More