“Insanity: doing the same thing over and over again and expecting different results.” - Albert Einstein
For those of you that are following the blog, you may be interested to know that I am writing this post from my new Latitude E4300. Overall, I am fairly impressed with the combination of speed and portability. Usually you have to sacrifice one for the other. But I will leave that review for a different post. For anyone who has purchased a computer from I.T.NOW in the past year, you will truly be amazed by my next confession. I am running Vista on my new laptop. I also must confess that this is my third attempt at converting to Vista. Rumor has it that there is currently a pool going on at I.T.NOW betting on when I will switch back to XP (email Jason if you want in on it). So why do I run Vista when I tell all of my customers to steer clear of it? I guess it is just one of the things I have to know. I can walk anyone through pretty much all functions of XP without having a computer in front of me, so it is time to achieve that same level of familiarity with Vista. That and when I try to install XP on my laptop, the solid state disk appears to cause a blue screen, in spite of how many things I have tried (and I have sadly tried several times).
So, what am I doing differently this time to ensure that I get a different result and don’t go insane? Here are a few tips for those of you who for one reason or another are on the Vista bus.
· Don’t complain about it in front of your Mac friends. They will just talk to you about the latest “I’m a Mac” commercial and make you regret your decision.
· Feed the beast. If you don’t have 4GB of memory, upgrade. If you don’t have a video card, consider adding one. If you can use a faster hard drive (10,000 RPM Raptor or a Solid State Disk), you won’t regret the price.
· Unvistafy Vista. Part of what makes Vista more secure than XP is all of the extra layers of security, which means you have to click a lot more than you would have to on an XP machine. The technician in me has to warn you that this will make Vista less secure. But you wish you had XP, so this isn’t that big of a deal. Wired Magazine has a great Wiki on some steps you can take to clean up Vista.
· Relax. In less than two years, you will get to do it all over again with Windows 7
As computers progress and get cheaper, it is often easier and cheaper to replace a computer than it is to fix it. Some of our clients aren’t used to this approach. Many have been using computers since they cost $5,000 and are accustomed to maximizing the investment by getting as much use as possible out of the computer. Here are some of the reasons I give when I tell clients their money would be better spent replacing a problematic PC older than 3 years:
- Productivity. Almost everyone who gets a new computer talks about how much faster it is compared to the old one. For business owners, that means your employees can be more productive, and hopefully make you more money.
- Data protection. While it is always good to test your backup strategy, doing so by experiencing a failed hard drive is not what I would recommend. A 3+year old hard drive is in some cases a ticking time bomb. It is much easier to replace a computer before the hard drive dies.
- New programs and features. Often times, companies contact us when they have a new program they want to install that won’t run on the computers they are currently using. This means that if they want to run the new program, all computers need to be upgraded or usually replaced.
- Warranties. As a machine gets older, it is often more difficult to find replacement parts for some components. By being covered by a manufacturer’s warranty, we can typically receive all necessary parts next business day, free of charge.
- Budgets. When you drive a computer until the wheels fall off, it is difficult to predict what the expenses will be. Computers often die a slow death, requiring on-site visits to replace failed components and employee downtime. If a company decides to replace all computers every three or four years, it is easy to plan in advance, before yearly budgets are created, which machines will need to be replaced during that year.
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